If that doesn't work, please use the “Report a Problem” link on your account to let us know more about what you're seeing when you try to play a game that's not loading. Learn more about troubleshooting tips and how to report a game in our Help Center. Oct 13, 2020 Game Pass PC Games won't install to external D Drive My main SSD C: drive storage space is full, so I'm trying to download games to my external hard drive from the Xbox game pass pc app but almost every time it downloads to my C: drive instead. Game Pass PC Games won't install to external D Drive My main SSD C: drive storage space is full, so I'm trying to download games to my external hard drive from the Xbox game pass pc app but almost every time it downloads to my C: drive instead. Step 6: Wait for Steam to validate your game’s install if it finds anything wrong with it those files will be re-downloaded and installed. Step 7: Click play and Steam will re-install and launch.

Are you having trouble with a particular Steam game that won’t download or start? Don’t panic as this issue is usually within your ability to fix.

This troubleshooting guide will show you the solutions that you can try to fix this type of problem. There are a number of effective solutions that you must do so be sure to do the suggested fixes in the order provided below.

Reasons why a Steam game won’t download or start

There are a number of factors to check if a Steam game won’t download or start. Below are the things that you must try to narrow down when trying to fix any game issue.

Random game bug.

Applications can develop bugs from time to time due to a wide variety of factors. Majority of this type of bugs usually go away on their own though after refreshing the system. We highly recommend that you try restarting your computer first if you’ll have to deal with a Steam game issue.

Game or software is outdated.

In some cases, a Steam game may crash or won’t start due to a coding error. If this error is known to the publisher or developer, they would right away fix it by releasing an update. Steam client will notify you if there’s any available game update so all you have to do is to proceed with the installation of such update.

Sometimes, an issue with a Steam game may stem from a fault within the Operating System itself. In this case, you’ll have to make sure that your PC’s OS is running its latest update. By default, Operating Systems are set to periodically check for updates but you can also manually check them. If you’re running a PC, you can check for updates by doing the following steps:

1. Select the Start (Windows) button from the bottom-left corner.
2. Go to Settings (gear icon).
3. Select the Update and Security icon.
4. Choose Windows Update tab in the sidebar (Circular arrows).
5. Select Check for updates. If there is an available update, it will begin downloading automatically.

If you have a Mac, follow these steps to check for updates:

1. Choose System Preferences from the Apple menu , then click Software Update to check for updates.
2. If any updates are available, click the Update Now button to install them. Or click ”More info” to see details about each update and select specific updates to install.

Corrupted game files.

Steam games use a wide range of files and file folders in order to work properly. If one of these needed files is outdated or corrupted, it may result to game performance issue, crashes, or loading problems.

Connection issues.

If you’re having an issue with a game that requires internet to work, you must ensure that your computer has a reliable internet connection. If possible, try to avoid wifi and instead use a wired connection. If you have no other option than to use wireless connection, make sure that it’s working normally and not cutting out. Steam won’t open or start if wireless internet connection has poor or weak signal..

Game incompatibility issues.

Older games may have trouble working with newer Operating System versions. Try running them in compatibility mode and see if it loads fine. Follow the steps below to do this.

Steam Wont Let Me Game Invalid Platform Game

1. Open Steam.
2. Go to Steam Library.
3. Locate the game you want to run
4. Right-click the game title, and go to Properties.
5. Head over to the Local Files tab.
6. Click Browse Local Files.
7. Find the game executable, right-click it, and go to Properties.
8. Head over to the Compatibility tab.
9. Check Run this program in compatibility mode for.
10. Choose the operating system.
11. Save changes.

Troubleshooting a Steam game that won’t launch or download

You can perform a set of troubleshooting steps to figure out why your Steam game won’t run.

1. Update your computer’s Operating System.

   Making sure that the OS is updated not only fixes bugs but can also prevent problems from developing.

2. Update your video graphics.

   Another possible reason why a game may crash is an issue with your computer’s graphics drivers. You want to update the GPU drivers by doing these steps:
   Right-click on the Start icon.
   From the Power user menu, select Device Manager.
   Navigate to Display adapters and expand this section.
   Right-click your graphics device and open Properties.
   Select the Details tab.
   From the drop-down menu, open HardwareIds.
   Copy the first row and paste it into your browser’s address bar.
   The search results should show you the exact drivers you’ll need to install.

3. Verify Local Files.

   Files stored in your hard drive may become corrupted due to hardware malfunction, software issues, power surges, and other reasons. To ensure that necessary files needed by the game is intact, you can ask Steam to verify local files.

4. Restart your PC.

   Make sure that you restart Steam, then your computer as part of your troubleshooting steps. This simple suggestion often fixes random, minor bugs as it refreshes caches, running applications, files, and other resources.

5. Clear Download cache.

   If your game still won’t start at this point, you can try to clear Steam download cache. This step will force steam to purge cached configuration for the game and redownload it from a remote server.

6. Repair Library folder.

   An error within the Steam game Library may also cause game issues sometimes. This library is a folder that Steam uses to store files needed to run your games. Any outdated file or sub-folder may cause a problem. To fix the problem, you can tell Steam to repair the library folder.
   Reinstall Steam. To do that, follow the following steps:
   Open Steam client.
   Go to Settings.
   Select Downloads.
   Select Steam Library Folders.
   Right click on folder.
   Select Repair Folder.

7. Change Download Region.

   Sometimes, a particular region where your local Steam client is connected to may be experiencing download or server issues. This can result to slow downloads or game crashes. You can redirect your Steam client to change a download region as a workaround. Here’s how:
   Open Steam client.
   Go to Settings.
   Select Downloads.
   Select a Download Region.
   If necessary, try as many download regions as possible to see if this is going to fix your problem.

8. Try running a game in Compatibility Mode.

   As mentioned above, incompatibility between a game and Operating System can cause a problem. Follow the steps provided above to check if you can run the current game you want with the OS in your computer.

Suggested readings:

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